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Overseas Representative - West Cyprus - Paphos

Job id:
329749788
Published:
30-01-2018
Job type:
Full-time
Work area:
Travel and Tourism
Business address:
MS.CH East-Med Villas Ltd
Agiou Georgiou 20
P.O.Box 64246
Paphos
8021

Due to expansion, we have an exciting opportunity for an Overseas Representative to join our busy team in Paphos. Reporting to Overseas Service Manager the successful candidate would be ultimately responsible to ensure the villas are compliant and meet our high standards whilst offering support to our guests there. We are looking for an experienced representative with a proven track record within the travel industry, including excellent customer services, a creative mind, the ability to multi-task and be highly organised.

Responsibilities include:


- Provide excellent customer service at every opportunity.
- Identifying issues and reporting them to the Management Company.
- Effectively build relationships with suppliers.
- Ensure villas are maintained and cleaned to a high standard at all times.
- Support clients during their stay.
- Complete necessary Villa quality checks and documentation.
- Record issues and ensure swift resolution through appropriate channels.
- Knowledge of the local area and surrounding resorts that we feature.
- Assist clients with emergency services when needed e.g. police, clinic, doctors etc.

Requirements:

- Ability to work under pressure and meet deadlines
- Some out of hours calls are to be expected so a flexible approach to working hours is necessary
- Ambitious with the ability to think on your feet, multi-task and prioritize
- Experience of relationship building
- Strong work ethic
- Commercial awareness
- Strong organization and administrative skills
- Computer literate including Microsoft office products such as Outlook, Word and Excel
- Capable of working alone or as part of a team
- Full and clean Driving License
- A good working knowledge of Cypriot Greek language

Please note that all applicants must be located in Cyprus and able to attend interviews on 14th & 15th February in Paphos. Please send your CV by email.

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